Atlassian Products Support
We offer complete automatization of your IT services management based on Atlassian products.
We are official Atlassian partner and offer full maintenance of issue and project tracking system Jira, Wiki system Confluence and other products:
- Configuration of JIRA, Confluence, Crowd etc.;
- Installation and integration with customer infrastructure;
- Analyzing current business processes and automatization accourding to ITIL on base of Atlassian products;
- Consultancy & training;
- Users and groups syncing with LDAP;
- Plug-ins development;
- JIRA upgrade and migration between servers, creating backups and restoring the system from scratch;
- Establishment of integrated plug-ins to implement business logics of the enterprise, including the creation of custom reports, project panels, task panes, portlets and gadgets for dashboard, various additional features to support specific workflow, transactions, servlets, and auxiliary displays for flexible customization capabilities (over 150 modules);
- Administrative functions including creation of projects, additional fields, complex screens workflow, integration of JIRA between third-party plug-ins as well as written one;
- Integration with third-party applications such as oDesk, zenDesk, Confluence, SVN, customized version of Redmine, realizing the possibility of bidding;
- Revision of existing plug-ins with open and closed code, such as zenDesk integration plug-in, embedded SOAP plug-in, support for migration of changes between different versions of JIRA;
24/7 customer support, planned equipment upgrades with migration system, restoration of a fallen application
Our own Jira Plugins developed for business needs:
JIRA Warehouse AutoMate Plugin
JIRA Warehouse AutoMate Plugin serves the automation of the warehouse, tracking of funds and goods based on JIRA and binding warehouse elements to JIRA issue.·This Plugin makes the management of your warehouse much easier, automating the whole life cycle of a warehouse unit within the issue: order - send - receive and lock - use.·Information can be entered in shortest time, right from the scanner into the system.·JIRA Warehouse AutoMate·Plugin also offers a good security access system as well as possibility tocreate various reports on operational management of a warehouse and analytical reports on warehouse unit items in general, their transactions, condition and other.
Read more about JIRA Warehouse AutoMate, Plugin Documentation
JIRA SMS SENDER PLUGIN
JIRA SMS Sender Plugin integrates our SMS solution within JIRA system in a way that the
system will be able to send SMS Notifications to customers or staff/specialists/technicians, informing about particular events or issues. In terms of Jira it means sending SMS to mobile number entered in the particular field of Jira issue with text also entered in the particular field of Jira issues when the issue is moving from one state to another.
Read more about JIRA SMS Sender Plugin, Documentation
Our Best Practices:
Extending and customizing JIRA for new use cases
Last year we were working on a project of business process automation for one of the largest Nokia service center in African region.Company consists of: 1 service center, 3 warehouses and 3 customer care centers, about 200+ employees and 100+ repair requests per day. BuildingBabylontower was very close to the workflows of the phones repair processes.
Our Services
ul. Bobrowiecka 3a / 203
00-728, Warsaw, Poland
NIP/VAT: PL 5213579073
Regon: 142568986
Request for service or support
Polon Tech Blog
| Reminder Application released |
Great news! In frames of strengthening our expertise in geo-services, Polon Tech released a multifunctional reminder app with location alerts based on Foursquare venue categories. |
| Read more... |
| JIRA connecting people |
Thesis for Atlassian Summit 2012: extending and customizing JIRA for new use cases Last year we were working on a project of business process automation for one of the largest Nokia service center in African region.Company consists of: 1 service center, 3 warehouses and 3 customer care centers, about 200+ employees and 100+ repair requests per day. Building |
| Read more... |
| Nokia to face branding problem in USA |
T-Mobile and Nokia aired a commercial for the T-Mobile Nokia Lumia 710 during the Grammy Awards yesterday, and according to the reaction in the internet, Nokia is facing a massive uphill struggle in the US market. |
| Read more... |
