Issues/Events Tracking via SMS

Issues/Events Tracking Solution integrates our SMS solution within JIRA system (an issue-, task-, feature-, bug- tracking system) in a way that your system will be able to send SMS Notifications to customers or staff/specialists/technicians, informing about every particular event or issue.

Example:

Your Company is providing phone repair services. In case you’re using our Issues/Events Tracking Solution, every time your customer’s request is added to the system – your staff will receive an SMS Notification that there is a new repair request. Then, as soon as the request was served, your customer will get an SMS Notification that his device is repaired, plus information about the costs of repair, etc.

The settings are flexible and it is possible to configure them according to user and customer needs.

Issues/Events Tracking Solution has a great functionality and allows any Company to bring their services to a much higher level, reduce costs and significantly raise the customer loyalty.

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