Telecom Solutions

Successful telecommunication integration today requires professional approach of the wide range of specialists who are able to search the latest, effective and reliable technological solutions.

Polon Tech is ready to offer our dedicated teams of professionals with an extensive experience in development, support and integration of various Telecom Solutions. Our proven solutions are designed specially to fulfil your requirements and help you accomplish your business goals.

The best quality of services and client’s satisfaction are our first priorities. That is why our project managers are always here to get familiar with the client’s specific needs and requirements and make sure that the technical specialists accomplish the project within time and budget.

We are proud to mention that today our Telecom Solutions are used by large and small operators worldwide. And their number is constantly growing. Our reputation is based exclusively on high professionalism and individual approach to customers who later tend to become our long term partners.

One more important reason to work with us is that our customers always benefit economically: as we offer competitive prices together with high quality of services.

We have large experience in maintenance of production of billing systems and service platforms, implementation and deployment of large-scale projects such as: SAS business intelligence solutions, ERP software solutions, ERP implementation and consulting, business planning, forecasting, and decision support systems. We offer development of mobile applications and their integration with any systems, work with SMS, MMS, USSD, any service platforms and support of any systems, bonus programs and loyalty programs.

We develop solutions for the following platforms and technologies:

• Protocols SMPP, Radius/Diameter
• SMS/USSD
• Device Management System (DMS)
• Service Delivery Platform (SDP)
• Fraud management system (FMS)
• Ringback tone (RBT)
• Telecommunications billing systems integration services: Business planning, forecasting, and decision support systems
• Billing systems integration solutions: Enterprise resource planning systems (ERP)
• Billing and Customer Relationship Management Systems (CRM)
• Update and redesign of mobile network operators billing systems and service platforms;
• BPA (Business Process Automation) solutions for your telecommunication company

Solutions we are ready to implement

• Extract, transform, and load (ETL) process to transfer data between any supported platform and your billing system
• Any types of software working with devices that support Short Message Peer-to-Peer (SMPP) protocol
• Integrate any possible functionality with Device Management System (DMS)
• Integrate Ringback tone (RBT) with billing system
• Put together mobile operators services and online banking:
  • SMS banking;
  • Typical push and pull services;
  • Provide One-time passwords (OTPs) requested by consumers each time they want to perform transactions using the online or mobile banking interface;
  • Autopay services: integrate mobile operators billing systems and bank account, for ex. to automatically refill balance if it runs shot;
• Any type of software for value-added service provider (VASP), content provider
• Interaction over SMS, SMS poll: interoperate with subscribers, marketing actions, poll subscribers for information and create report, customer service and support etc
• Any types of reports for mobile operators based on their billing and CRM databases:
  • Basic (ex. exchange marker; how many subscribers followed the action)
  • Complex (ex. days crediting on 3G; amount of payments from a bank)
  • Analytics (ex. profitability of a marketing campaign)
  • Predictive analytics (ex. projected customer retention rates)
  • Reporting systems development based on Web technologies (analogue of SAS, Oracle etc)
Business process automation

We are ready to implement any Business Process Automation solution (BPA) for your telecommunication company which will help you to improve business processes using IT technologies and best BPA systems.

Business process outsourcing

We can offer custom built solutions for your company or operate as a business process outsourcing (BPO) service provider. Our services range from updating prices and discounts in Rating Editor to the maintenance of all running processes, development and extension of billing systems and service platforms and process monitoring (up to operation as mission critical 24x7).

Customer Relationship Management

Implementation of SMS voting and polling: interaction with target groups, marketing campaigns, collection of statistical data, marketing reports, technical support for subscribers etc. Check our CRM Solution.

Please, take a look at our Billing Systems Support Services